Saleh's CV
Profile summary
Adaptable Web Developer with 4 years of experience transitioning from operations and systems support to software engineering. Trilingual in Arabic, English, and Farsi, this professional brings cross-cultural experience from the GCC and Jordan. Expertise includes building responsive interfaces with React and Next.js alongside automating data workflows to improve reporting consistency. Committed to applying technical support operations and software development lifecycle knowledge to deliver functional, user-focused web solutions.
Career highlights
Web Development: Built responsive bilingual interfaces using Next.js, React, and TypeScript while managing Vercel deployments and domain configurations for production environments.
Systems Automation: Automated recurring accounting reports by consolidating transaction data into standardized summaries, which removed manual data entry requirements and increased reporting consistency.
Technical Operations: Documented procedures and recurring solutions across 5 roles to assist team members in resolving common technical issues consistently and reducing repeated questions.
Data Analysis Certification: Completed professional training in preparing data for analysis with Microsoft Excel to support structured record keeping and business development operations.
Key skills
Professional experience
Directs the end-to-end development of web applications for diverse clients. Manages the full software development lifecycle from initial requirement gathering through to production deployment and domain maintenance.
- Built responsive websites using Next.js, React, TypeScript, and Tailwind CSS to meet specific business requirements.
- Developed bilingual Arabic and English interfaces featuring RTL layouts, reusable components, and mobile navigation.
- Managed Git and GitHub version control workflows to coordinate code changes and production updates.
- Executed Vercel deployments, domain configuration for rakeezclinic.com, SSL implementation, and troubleshooting.
Manages technical infrastructure and business development operations, overseeing the integration of digital tools to support outreach and partnership initiatives. Coordinates data management workflows to ensure accurate reporting and streamlined communication across internal teams.
- Automated recurring accounting reports by consolidating transaction data into standardized summaries, which removed manual data entry requirements and increased reporting consistency.
- Built and maintained structured lead and customer records to support outreach, follow-ups, partnerships, and business development activities.
- Prepared proposals, analyzed operational requirements, and developed digital tools and reporting processes to improve organization and decision-making.
Directed technical support operations for internal systems and hardware infrastructure. Managed the resolution lifecycle for user-reported incidents while maintaining documentation standards to ensure consistent service delivery across the organization.
- Investigated user-reported problems, identified their cause, implemented practical solutions where possible, and escalated more complex technical issues to the appropriate team.
- Maintained accurate records of reported issues, resolutions, customer activity, and recurring operational problems to support faster future resolution.
- Documented procedures and recurring solutions, helping team members resolve common issues consistently and reducing repeated questions.
- Provided first-line support for Windows computers, Microsoft Office applications, user accounts, printers, and routine hardware or software issues.
Directs business development operations and technical support functions. Manages the integration of digital tools and reporting workflows to refine organizational decision-making processes.
- Automates recurring accounting reports by consolidating transaction data into standardized summaries, which reduces manual data entry and increases reporting consistency.
- Prepares proposals and analyzes operational requirements to support outreach, follow-ups, and partnership development.
- Builds and maintains structured lead and customer records to facilitate tracking and communication.
Directed technical support operations for internal systems and hardware infrastructure. Managed the lifecycle of reported issues while establishing documentation standards to improve team response consistency.
- Maintained records of reported issues, resolutions, and recurring operational problems to support faster future resolution.
- Documented procedures and recurring solutions to assist team members in resolving common issues consistently.
- Provided first-line support for Windows computers, Microsoft Office applications, user accounts, printers, and routine hardware or software issues.
Projects
Developed a local desktop CRM in Python and PySide6 to manage business leads, contacts, notes, follow-ups, and outreach activity within a single interface. Designed a SQLite database and Excel import pipeline to clean, normalize, and organize approximately 1,700 business records using pandas and openpyxl. Implemented phone-based duplicate detection, category filtering, follow-up tracking, data validation, and CSV/Excel export functionality.
Python PySide6 SQLite SQL pandas openpyxlEducation
74.4 | Proficient in Scripting, programming, Object-Oriented Programming, Database design
Certifications
Languages
Arabic · Native
English · Fluent
Farsi · Basic